Easy Internet Services Ltd trading as Fabsite agree to charge for and provide web design and development services to the customer subject to the following terms of service. Use of our services constitutes acceptance and agreement to our terms of service.
The terms of service may be modified by giving 45 days advance notice to customers of impending changes. The customer understands that changes to the policies by Easy Internet Services Ltd shall not be grounds for early termination or non-payment of services. These Terms of Service shall be construed in all respects to be in accordance with the laws of the United Kingdom of Great Britain, Scotland, Wales, and Northern Ireland.
1. Provision of Service
1a. Pay monthly customers agree to pay an initial deposit dependant on the package chosen, and this will be paid before any work commences. One-off web design customers agree to pay single fee, payable before work commences.
1b. Pay monthly customers agree to set up a recurring monthly payment for the web design services which will run for 18 (eighteen) months. After 18 payments have been received, the contract will end, and all ownership will be transferred to the customer.
1c. The customer acknowledges that the nature of the service provided, and the rates and charges have been communicated to the customer.
1d. Easy Internet Services Ltd reserve the right to adjust the charges at any time if the cost to us in providing products or services to the customer increases.
2. Eligibility Criteria
2a. To enter a contract with Easy Internet Services Ltd, the customer must be part of a business customer and not a consumer
2b. By entering a contract, the customer confirms they have authority to bind any business on behalf of whom they use our site to purchase products and services.
3. Formation of the Contract and Duration
3a. Where the customer places an order online, the checkout pages will guide you through the steps you need to take to place an order. The Easy Internet Services Ltd order process allows the customer to check and amend any errors before submitting the order. Please take the time to read and check the order at each stage of the order process. Where the customer places an order by telephone, the Easy Internet Services Ltd team will guide you through the order process and will review the order before the process is concluded.
3b. After the customer places an order, they will receive an e-mail from Easy Internet Services Ltd acknowledging the order has been received. However, please note this does not mean the order has been accepted.
3c. Easy Internet Services Ltd will confirm acceptance to the customer by email. The contract will only be formed when Easy Internet Services Ltd send an acceptance email. The date on which the acceptance email is sent will be the service commencement date.
3d. Pay monthly contracts will remain in force for eighteen (18) months from the commencement date.
3e. At the end of the contract period, Easy Internet Services Ltd will contact the customer to discuss the renewal of any services. Any services that remain in place will be invoiced accordingly and the customer will be notified of the amount in advance.
4. Payments
4a. The customer agrees that provision of web design and development services is dependent upon receipt by Easy Internet Services Ltd of payment of stated charges. The customer understands that failure of payment will lead to all services with Easy Internet Services Ltd being suspended.
4b. By placing an order for web design services, the customer agrees to place the order and pay the initial set-up fee.
4c. For pay monthly customers, agreed payment methods will be debited automatically on the agreed date each month via ‘Stripe’ or ‘GoCardless’ once the customer has agreed either verbally or in writing to accept the order and terms and conditions.
4b. For pay monthly customers, customers can choose to pay by standing order monthly. Any payment requests that fail may incur an additional £25 + VAT administration fee at the discretion of Easy Internet Services Ltd.
4c. It is down to Easy Internet Services Ltd.’s discretion on whether an additional charge of 2% is payable where a customer’s credit card fails due to the customer’s limits exceeding on their credit card.
5. Refund and Disputes
5a. All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred.
5b. Easy Internet Services Ltd agrees to allow the customer to end their web design contract at any time by giving 30 days’ notice and paying the remaining cost of the web design and development package. Easy Internet Services will provide a settlement figure which must be paid in full before services are transferred to the customer.
5c. If the customer feels entitled to a refund, then the customer agrees to make a written request which will then be considered.
5d. The customer agrees that the method of refund, if agreed, will be at the discretion of Easy Internet Services Ltd.
5e. The customer agrees that any decision regarding refunds made by Easy Internet Services Ltd will be final and agrees no further action will be taken to challenge the decision.
5f. It is the responsibility of the customer to cancel any recurring payment subscriptions if they cancel their package or when the subscription ends with Easy Internet Services Ltd.
6. Cancellation
6a. If an agreement is stopped, paused, or cancelled for non-payment, or lack of communication, or terminated by Easy Internet Services Ltd at any time, this will result in all ongoing work also being cancelled and access to services being terminated.
6b. At the end of your contract with Easy Internet Services Ltd, it is solely your responsibility to remove any access you have granted Easy Internet Services to, for example, CMS logins, FTP details, Google accounts or services, or any other accounts.
6c. We may terminate all or part of the contract with immediate effect by giving written notice to you if:
1) you commit a material breach of any of these terms and conditions, which breach is irremediable or (if such breach is remediable) fail to remedy that breach within a period of fourteen (14) days after being notified in writing to do so.
2) you repeatedly breach any of these terms and conditions in such a manner as to reasonably justify the opinion that your conduct is inconsistent with you having the intention or ability to give effect to these terms and conditions.
3) you cease or threaten to cease to carry on the whole or any part of your business, or you are unable to pay your debts as they fall due.
4) you are a limited company and you convene a meeting of your creditors or a resolution is passed or proposed for your voluntary winding up or a petition for your compulsory winding up is presented or proposed; if you are a person, firm or a partnership, you, or any one of you, convene a meeting of your creditors or a resolution is passed or proposed for an individual voluntary arrangement for you or any one of you, or a petition for your, or any one of your, bankruptcy is presented or proposed.
4) an administrator, receiver, manager or supervisor of a composition or scheme is appointed or applied for by you.
5) you undergo a change in control (other than because of reorganisation, amalgamation or reconstruction without insolvency).
6) you are the subject of a receiving order in bankruptcy (or in Scotland are sequestrated or in Northern Ireland are adjudicated bankrupt) or suffer execution, distress, any form of diligence or seizure to be levied or effected on or against your premises, assets, or effects.
7) we suffer from any event or circumstance which is beyond our reasonable control or which we could not reasonably be expected to have considered at the commencement date and which results in or causes our failure to perform any or all of our obligations under the Contract.
7. Nature of Service
7a. The customer agrees that the web design and development is offered as a budget service, offering an agreed package of services. Additional services outside the package are chargeable, a quote can be provided on request.
7b. The customer agrees that Easy Internet Services Ltd offers the budget service based on the timely provision of information from the customer. Any content or images to be used on the website should be provided within 30 days of commencement of the project.
7c. As part of the web design package, Easy Internet Services Ltd agrees to a maximum of 3 revision batches before websites are sent to the customer for pre-launch checks. This is to ensure the timely completion of the website design and launch. After the initial creation of the website using the information provided by the customer, we will ask the customer to provide feedback and a list of any required changes via the client area. These changes will be made and we will request the customer reviews they are completed to the customers satisfaction, they will then have an opportunity to request a second batch of changes via the client area. In addition to these changes, we will allow a third batch of requests in case the customer has any additional information to include or changes to make. Following these revisions, Easy Internet Services Ltd will ask the customer to confirm they are happy for the site to be made live.
7d. Should any changes be made to the development site by the customer or any third-party which negatively affects work carried out by Easy Internet Services Ltd, Easy Internet Services Ltd may, at its discretion, apply an additional charge of at least £100+vat for any remedial work required.
7e. The customer agrees that Easy Internet Ltd is not responsible for technical updates and on-page or off-page changes made by the customer or third parties once the website has been made live, this includes management of the blog section, updating plugins, and resolving website hacks. Easy Internet Services Ltd will offer support regarding the use of the CMS system, however additional updates completed by Easy Internet Services Ltd will be chargeable. Easy Internet Services Ltd will provide a quote for additional work on request.
7f. Content management systems such as WordPress, plug-ins, and other elements of customers’ websites may be updated and maintained by third parties, and as such Easy Internet Services Ltd cannot be held responsible for any issues that arise because of updates to these, or lack thereof. It is the responsibility of the customer to ensure their website and all associated plug-ins and features are kept up to date for the purposes of compatibility, security, and performance.
7g. The customer agrees that neither party will be liable for or will be in breach of or default under this agreement on account of, any delay or failure to perform as required by this agreement because of any causes or conditions that are beyond such party’s reasonable control and that such party is unable to overcome through the exercise of commercially reasonable diligence. If any force majeure event occurs, the affected party will give prompt written notice to the other party and will use commercially reasonable efforts to minimise the impact of the event.
7h. The customer agrees that Easy Internet Services Ltd is not responsible for any functionality issues or problems with the customer’s website which may occur after the website has been made live by Easy Internet Services Ltd. Easy Internet Services Ltd recommends taking regular backups of the website so that in the unlikely event of any issues, it can be restored to its previous format.
8. Web Design packages:
Basic Package
8a1. As part of the basic web design package, Easy Internet Services Ltd will create up to 5 pages. The CMS editor will allow the customer to create additional pages, so the website will not be limited in the number of pages available. If you require Easy Internet Services Ltd to create additional website pages, a quote can be provided.
8a2. As part of the basic web design package, Easy Internet Services Ltd will purchase and provide up to 5 stock images. These can be used alone or in combination with images provided by the customer. Further images can be purchased on the customer’s behalf for an additional fee.
8a3. As part of the hosting package provided by Easy Internet Services Ltd, up to 5 business email addresses can be created. The exact spelling of the required email addresses will be provided by the customer and Easy Internet Services Ltd will not be held responsible for incorrectly spelled emails. We are not responsible for the content and material sent or received in your e-mail account(s). It is the customers responsibility to manage their own email.
8a4. A free SSL certificate will be provided for all websites built as part of the basic web design package. The SSL certificate is provided as part of the website’s hosting package, so once the subscriptions ends, the renewal of this service will need to be arranged with NetNerd directly.
8a5. During the website build, Easy Internet Services Ltd will be responsible for all changes and updates to the website unless there is an issue that has been created by the customer or a third-party they have provided access to. On launch of the website and throughout the duration of the web design contract, Easy Internet Services Ltd will provide instructions and support on how to use the CMS system to update the website. As the website is fully editable by the customer, Easy Internet will no longer be responsible for changes and updates to the website once it has gone live. Any changes from this point will be chargeable and a quote can be provided on request.
8a6. The customer will have access to the dedicated client area during the website build and duration of their web design contract, allowing them to contact members of the Easy Internet Services Ltd team.
8a7. As part of the basic web design package, Easy Internet Services Ltd will carry out a limited one-off website optimisation to create the foundations for an SEO campaign. This one-off optimisation will include the creation of title tags, meta descriptions, and header tags to the main website pages, general performance related checks and submission of the website to Google via Google Search Console. Easy Internet Services offer this one-off optimisation in good faith and will not be held responsible for poor performance in search engines or a lack of traffic. A range of paid SEO packages are available which can be used to promote the websites more effectively as they provide an ongoing service that monitor performance and implement online marketing strategies. A quote for these services can be provided on request.
8a8. As part of the basic web design package, Easy Internet Services Ltd will add social media links and testimonials to the customers website. Easy Internet Services Ltd will not be responsible for any social media updates or encouraging reviews unless the relevant service has been purchased by the customer.
Premium Package
8b1. As part of the premium web design package, Easy Internet Services Ltd will create up to 10 pages. The CMS editor will allow the customer to create additional pages, so the website will not be limited in the number of pages available. If you require Easy Internet Services Ltd to create additional website pages, a quote can be provided.
8b2. As part of the premium web design package, Easy Internet Services Ltd will purchase and provide up to 10 stock images. These can be used alone or in combination with images provided by the customer. Further images can be purchased on the customer’s behalf for an additional fee.
8b3. As part of the hosting package provided by Easy Internet Services Ltd, up to 10 business email addresses can be created. The exact spelling of the required email addresses will be provided by the customer and Easy Internet Services Ltd will not be held responsible for incorrectly spelled emails.
8b4. A free SSL certificate will be provided for all websites built as part of the premium web design package. The SSL certificate is provided as part of the website’s hosting package, so once the subscriptions ends, the renewal of this service will need to be arranged with NetNerd directly.
8b5. During the website build, Easy Internet Services Ltd will be responsible for all changes and updates to the website unless there is an issue that has been created by the customer or a third-party they have provided access to. On launch of the website and throughout the duration of the web design contract, Easy Internet Services Ltd will provide instructions and support on how to use the CMS system to update the website. As the website is fully editable by the customer, Easy Internet will no longer be responsible for changes and updates to the website once it has gone live. Any changes from this point will be chargeable and a quote can be provided on request.
8b6. The customer will have access to the dedicated client area during the website build and duration of their web design contract, allowing them to contact members of the Easy Internet Services Ltd team.
8b7. As part of the premium web design package, Easy Internet Services Ltd will carry out a limited one-off website optimisation to create the foundations for an SEO campaign. This one-off optimisation will include the creation of title tags, meta descriptions, and header tags to the main website pages, general performance related checks and submission of the website to Google via Google Search Console. Easy Internet Services offer this one-off optimisation in good faith and will not be held responsible for poor performance in search engines or a lack of traffic. A range of paid SEO packages are available which can be used to promote the websites more effectively as they provide an ongoing service that monitor performance and implement online marketing strategies. A quote for these services can be provided on request.
8b8. As part of the premium web design package, Easy Internet Services Ltd will add social media links and testimonials to the customers website. Easy Internet Services Ltd will not be responsible for any social media updates or encouraging reviews unless the relevant service has been purchased by the customer.
8b9. As part of the premium web design package, Easy Internet Services Ltd will create a blog/news section. Easy Internet Services Ltd will not supply content for this section, nor will they be responsible for ongoing posts. Easy Internet Services Ltd offers blog writing as an additional service and posts can be purchased for £60+vat (350 words).
8b10. As part of the premium web design package, Easy Internet Services Ltd will set up a Google Business Profile if required, and a Google map showing the location of the business will be embedded on the website. No services will be offered in place of this if the customer already has a Google Business Profile set up.
8b11. As part of the premium web design package, Easy Internet Services Ltd can embed videos into the website content. These videos will be created and uploaded to a video hosting platform such as YouTube by the customer. Easy Internet Services Ltd will not be responsible for the creation or upload of videos unless this service has been paid for separately.
8b12. As part of the premium web design package, Easy Internet Services Ltd will set up and integrate Google Analytics. Easy Internet Services Ltd will not be responsible for the ongoing monitoring of Google Analytics or any configuration unless the service has been paid for separately or there is an SEO subscription in place.
8b13. As part of the premium web design package, Easy Internet Services Ltd can integrate an existing Mailchimp account with the website to collect visitor email signups. Easy Internet Services Ltd will not be responsible for set up of a Mailchimp account or creation of any templates and mailing lists and will not send any campaigns unless this service has been paid for separately.
Ecommerce Package
8c1. As part of the ecommerce web design package, Easy Internet Services Ltd will create up to 10 pages which can be a combination of pages, categories, and products. The CMS editor will allow the customer to create additional pages, so the website will not be limited in the number of pages available. If you require Easy Internet Services Ltd to create additional website pages, a quote can be provided.
8c2. As part of the ecommerce web design package, Easy Internet Services Ltd will purchase and provide up to 10 stock images. These can be used alone or in combination with images provided by the customer. Further images can be purchased on the customer’s behalf for an additional fee.
8c3. As part of the hosting package provided by Easy Internet Services Ltd, up to 10 business email addresses can be created. The exact spelling of the required email addresses will be provided by the customer and Easy Internet Services Ltd will not be held responsible for incorrectly spelled emails.
8c4. A free SSL certificate will be provided for all websites built as part of the ecommerce web design package. The SSL certificate is provided as part of the website’s hosting package, so once the subscriptions ends, the renewal of this service will need to be arranged with NetNerd directly.
8c5. During the website build, Easy Internet Services Ltd will be responsible for all changes and updates to the website unless there is an issue that has been created by the customer or a third-party they have provided access to. On launch of the website and throughout the duration of the web design contract, Easy Internet Services Ltd will provide instructions and support on how to use the CMS system to update the website. As the website is fully editable by the customer, Easy Internet will no longer be responsible for changes and updates to the website once it has gone live. Any changes from this point will be chargeable and a quote can be provided on request.
8c6. The customer will have access to the dedicated client area during the website build and duration of their web design contract, allowing them to contact members of the Easy Internet Services Ltd team.
8c7. As part of the ecommerce web design package, Easy Internet Services Ltd will carry out a limited one-off website optimisation to create the foundations for an SEO campaign. This one-off optimisation will include the creation of title tags, meta descriptions, and header tags to the main website pages, general performance related checks and submission of the website to Google via Google Search Console. Easy Internet Services offer this one-off optimisation in good faith and will not be held responsible for poor performance in search engines or a lack of traffic. A range of paid SEO packages are available which can be used to promote the websites more effectively as they provide an ongoing service that monitor performance and implement online marketing strategies. A quote for these services can be provided on request.
8c8. As part of the ecommerce web design package, Easy Internet Services Ltd will add social media links and testimonials to the customers website. Easy Internet Services Ltd will not be responsible for any social media updates or encouraging reviews unless the relevant service has been purchased by the customer.
8c9. As part of the ecommerce web design package, Easy Internet Services Ltd will create a blog/news section. Easy Internet Services Ltd will not supply content for this section, nor will they be responsible for ongoing posts. Easy Internet Services Ltd offers blog writing as an additional service and posts can be purchased for £60+vat (350 words).
8c10. As part of the ecommerce web design package, Easy Internet Services Ltd will set up a Google Business Profile if required, and a Google map showing the location of the business will be embedded on the website. No services will be offered in place of this if the customer already has a Google Business Profile set up.
8c11. As part of the ecommerce web design package, Easy Internet Services Ltd can embed videos into the website content. These videos will be created and uploaded to a video hosting platform such as YouTube by the customer. Easy Internet Services Ltd will not be responsible for the creation or upload of videos unless this service has been paid for separately.
8c12. As part of the ecommerce web design package, Easy Internet Services Ltd will set up and integrate Google Analytics. Easy Internet Services Ltd will not be responsible for the ongoing monitoring of Google Analytics or any configuration unless the service has been paid for separately or there is an SEO subscription in place.
8c13. As part of the ecommerce web design package, Easy Internet Services Ltd can integrate an existing Mailchimp account with the website to collect visitor email signups. Easy Internet Services Ltd will not be responsible for set up of a Mailchimp account or creation of any templates and mailing lists and will not send any campaigns unless this service has been paid for separately.
8c14. As part of the ecommerce web design package, Easy Internet Services Ltd will implement an integration with your chosen payment gateway. Easy Internet Services Ltd will not be responsible for setting up the account with the payment services provider, this will be the responsibility of the customer. The customer agrees to provide all requested information to complete the integration. The customer also agrees they are responsible for checking the integration is working correctly when the website launches and that they will report any issues to Easy Internet Services immediately for resolution.
8c15. As part of the ecommerce web design package, Easy Internet Services will design and build the website using WooCommerce. WooCommerce will allow the customer to fully manage their online shop. Once the website has gone live, Easy Internet Services Ltd will not be responsible for any shop management including, but not limited to, creation of products, updating products details, or maintaining stock levels.
8c16. Easy Internet Services Ltd recommends that all ecommerce websites include a terms and conditions page, a delivery and refunds page, a cookies policy, and a GDPR compliant privacy policy.
One-Page Website Design
8d1. As part of the one-page website design, Easy Internet Services Ltd will create a one page website with a maximum of 5 content sections which will be linked from the main menu. We recommend that these sections are Home, About, Services, Reviews, Contact – the customer may choose to substitute these recommended sections for their own. The CMS drag and drop editor will allow the customer to create additional sections, so the website will not be limited in the number of sections available. If you require Easy Internet Services Ltd to create additional page sections, or create additional pages including a blog, a quote can be provided.
8d2. As part of the one-page website design, Easy Internet Services Ltd will purchase and provide up to 3 stock images. These can be used alone or in combination with images provided by the customer. Further images can be purchased on the customer’s behalf for an additional fee.
8d3. As part of the hosting package provided by Easy Internet Services Ltd, up to 3 business email addresses can be created. The exact spelling of the required email addresses will be provided by the customer and Easy Internet Services Ltd will not be held responsible for incorrectly spelled emails.
8d4. A free SSL certificate will be provided for the one-page website. The SSL certificate is provided as part of the website’s hosting package, so once the twelve (12) months hosting package has ended, the renewal of this service will need to be arranged with NetNerd directly.
8d5. During the website build, Easy Internet Services Ltd will be responsible for all changes and updates to the website unless there is an issue that has been created by the customer or a third-party they have provided access to. On launch of the website and during the thirty (30) days following the launch, Easy Internet Services Ltd will provide instructions and support on how to use the CMS system to update the website. As the website is fully editable by the customer, Easy Internet will no longer be responsible for changes and updates to the website once it has gone live. Any changes from this point will be chargeable and a quote can be provided on request.
8d6. The customer will have access to the dedicated client area during the website build and for the thirty (30) days following the launch, allowing them to contact members of the Easy Internet Services Ltd team.
8d7. As part of the one-off website design, Easy Internet Services Ltd will carry out a limited one-off website optimisation to create the foundations for an SEO campaign. This one-off optimisation will include the creation of a title tag, meta description, and header tags for the page, general performance related checks and submission of the website to Google via Google Search Console. Easy Internet Services offer this one-off optimisation in good faith and will not be held responsible for poor performance in search engines or a lack of traffic. A range of paid SEO packages are available which can be used to promote the websites more effectively as they provide an ongoing service that monitors performance and implements online marketing strategies. A quote for these services can be provided on request.
8d8. As part of the one-page website design, Easy Internet Services Ltd will add social media links and testimonials to the customers website. Easy Internet Services Ltd will not be responsible for any social media updates or encouraging reviews unless the relevant service has been purchased by the customer.
8d9. As part of the one-page website design, Easy Internet Services Ltd will set up a Google Business Profile if required, and a Google map showing the location of the business will be embedded on the website. No services will be offered in place of this if the customer already has a Google Business Profile set up.
8d10. As part of the one-page website design, Easy Internet Services Ltd will set up and integrate Google Analytics and Google Search Console. Easy Internet Services Ltd will not be responsible for the ongoing monitoring of Google Analytics or any configuration unless the service has been paid for separately or there is an SEO subscription in place.
8d11. Easy Internet Services Ltd recommends that all websites include a a cookies policy and a GDPR compliant privacy policy.
8d12. If the customer chooses to implement TrustPilot reviews into their web design, they must have a paid subscription with TrustPilot to do so. It is an infringement of their copyright to use their branding and reviews without a subscription and the customer may be liable to legal action by TrustPilot.
8d13. Additional web design requirements – If you have additional web design requirements that aren’t included in the one-page website design package, please contact Easy Internet Services Ltd prior to purchasing the plan to confirm that the services are available. Services not listed above are subject to an additional charge, a quote for these services can be provided on request – this includes but is not limited to; payment gateway integration, creation of additional pages or sections, purchasing additional stock images, creating additional email addresses, copywriting, integration of social media post feeds, and newsletter integration.
Bespoke Web Design
8e1. If your web design requirements fall outside the set packages offered by Easy Internet Services Ltd, a bespoke web design quote can be provided on request. A bespoke web design quote will include its own terms of service and the terms mentioned here will not be relevant unless otherwise stated.
9. Customer Responsibilities
For the purposes of providing these services, the customer agrees:
9a. To authorise Easy Internet Services Ltd use of all the customer’s logos, trademarks, website images, etc., for use in creating pages and content as deemed necessary by Easy Internet Services Ltd.
9b. That if the customer’s website(s) is light in text content, the customer will provide requested relevant text content in electronic format. Easy Internet Services Ltd can also create text content for an additional charge. Text content will be approved by the customer in advance of uploading, so Easy Internet Services Ltd are not liable for any issues that arise relating to content.
10. Free Internet Hosting Account and Domain Registration
10a. Easy Internet Services Ltd agrees, upon request and if possible, to provide our web design clients with a free internet hosting account for the duration of their contract.
10b. The customer agrees to the terms of service of Easy Internet Solutions Ltd trading as NetNerd located at https://netnerd.com/terms-of-service/.
10c. The customers website will be hosted on servers provided by NetNerd UK. You acknowledge that hosting systems, servers and equipment may from time to time be inoperative or only partly operational because of mechanical breakdown, maintenance, hardware or software upgrades, telecommunication connectivity problems or other causes outside the control of us or our hosting service providers. In the event of any faults or issues that affect our ability to provide any part of the website package, we will, as soon as reasonably practicable: (i) notify you of the problem by e-mail; and (ii) arrange for the rectification of such faults or issues and the restoration of our services to full operational capacity.
10d. The customer agrees that the exact technical specification of the free internet hosting account is subject to change at the discretion of Easy Internet Services Ltd.
10e. Pay monthly customers agrees that, once the web design contract has ended, the customer will be subject to a hosting fee if they decide to continue the internet hosting account. One-off web design customers agree that, twelve (12) months after their website has launched, they will become liable for the cost of the hosting and a subscription should be arranged with NetNerd. If they do not wish to continue with the hosting package after this time, the hosting space and any associated email accounts will be terminated.
10f. Pay monthly customer agree that the free internet hosting account is only available for eighteen (18) months after which the customer agrees to be subject to a hosting fee if the customer decides to continue the internet hosting account. Customers paying for a one-off web design service agree that the free internet hosting account is only available for twelve (12) months after which the customer agrees to be subject to a hosting fee if the customer decides to continue the internet hosting account.
10g. The customer understands that the offer of a free hosting account or domain registration is on the condition that it is required and that there isn’t already a hosting account or domain in place. Easy Internet Services Ltd will not provide financial compensation for hosting or domain registration services you have already paid for. In addition, NetNerd will not provide a refund or other compensation for services that have already been paid to them.
10h. As part of our monthly subscription service, we purchase, manage, renew, and host domains with NetNerd on your behalf until the termination or expiry of our contract with you. As part of our one-off web design services, we will purchase a domain for 1 year or transfer an existing domain to NetNerd on your behalf (subject to availability and the terms associated with existing registrations).
10i. The customer understands that domain registration is offered for .co.uk and .com domains only. You may request a different domain extension which will be available at the discretion of Easy Internet Services Ltd. This offer does not include the registration of premium domains. To register your chosen domain name, you must meet any requirements for the specific domain extension.
10j. The customer understands that their chosen domain name may not be available, and they will have to choose an alternative. You can use the domain checker tool at https://netnerd.com/domain-registration/ to confirm availability.
10k. If the customer wishes to change their domain name at any time, they will need to pay the costs to register a new domain name at the current rates with NetNerd. The registration will be valid for one year.
10l. You will be the registered legal owner of the domain name. You may, at any time, transfer the domain to an alternative provider at no additional cost, providing that you have no outstanding debts to us. Easy Internet Services Ltd are not responsible for any third-party charges incurred by transferring a domain name to an alternative provider.
10m. If you do not renew your services with us at the end of the contract, we will not pay any renewal fees in respect of that domain name and will allow the domain name to expire.
10n. Easy Internet Services Ltd trading as Fabsite and Easy Internet Solutions Ltd trading at NetNerd may monitor your use of our products and services for abuse and fair usage.
10o. Easy Internet Services Ltd and Easy Internet Solutions Ltd will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract for:
a) any loss of profits, sales, business, or revenue, including but not limited to any loss of profit suffered by you: (i) as a result of the expiration of the domain name or hosting where the contract expires or is terminated in accordance with these terms and conditions; (ii) as a result of a technical fault or any other fault caused by any third party; (iii) as a result of our services not being fully operational; (iv) as a result of removal from Google; or (v) the removal of the website where the contract expires or is terminated in accordance with these terms and conditions;
b) loss or corruption of data, information, or software
c) loss of anticipated savings, or
d) loss of goodwill.
11. Indemnification
11a. The customer shall indemnify and hold harmless Easy Internet Services Ltd (and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees) from all damages, liabilities, costs, and expenses (including, but not limited to, reasonable attorneys’ fees and all related costs and expenses) incurred because of any claim, judgement, or adjudication related to or arising from:
(a) any photographs, illustrations, graphics, audio clips, video clips, text, data, or any other information, content, display, or any other material (whether written, graphic, sound, or otherwise) provided by the customer to Easy Internet Services Ltd (the “Customer Content”), or
(b) a claim that Easy Internet Services Ltd.’s use of content provided by the customer infringes the intellectual property rights of a third party.
11b. Any images or videos provided to the customer by Easy Internet Services Ltd will be purchased from stock image sites or sourced from free to use image websites under the terms that they are free to use and do not infringe on any copyright laws.
11c. You must obtain permission to use any third-party intellectual property rights that you provide to us as part of the website content. By entering the contract, you warrant that you have the legal right to provide such intellectual property rights to us for the purposes of the contract. We reserve the right to request evidence that such permissions have been obtained.
12.Limited Liability
In no event shall Easy Internet Services Ltd be liable to the customer for any indirect, exemplary, or consequential damages. This to include any implied warranty of merchantability or fitness for a particular purpose or implied warranties arising from course of dealing or course of performance, lost profits, whether foreseeable or alleged to be based on breach of warranty, contract, negligence, or strict liability arising under this agreement. Loss of data, or any performance under this agreement, even if such party has been advised of the possibility of such damages and notwithstanding the failure of essential purpose of any limited remedy provided herein. There shall be no refunds. Easy Internet Services Ltd makes no warranty of any kind regarding above stated events, whether express or implied, about any third-party products, third party content or any software obtained from third parties.
13. GDPR
13a. By agreeing with these terms of service, you are agreeing to have personal information stored for the purpose of processing said information to provide the services required by the customer. Easy Internet Services Ltd is bound by the regulations to disclose all customer information to any law enforcement agent who makes a written request without further consent or notification to the customer.
13b. Easy Internet Services Ltd may from time to time use your information for our own marketing purposes until such time as you ask us not to.
13c. Under GDPR regulations, you have the following rights relating to your data:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling
Additional information regarding your right can be found at https://ico.org.uk/.
14. DISCLAIMER OF WARRANTIES (Third-party tools)
14a. Customers understand and agree that your use of third-party tools such as WordPress plugins, and any of the services or content provided (the “service”) are at your own risk. Services and content are provided to you as is, and Easy Internet Services Ltd expressly disclaims all warranties of any kind, either implied or expressed, including but not limited to warranties of merchantability, fitness for particular purpose, and non-infringement.
14b. Easy Internet Services Ltd makes no warranty, either implied or expressed that any part of the service will be uninterrupted, error-free, virus-free, timely, secure, accurate, reliable, or of any specific quality, nor is it warranted either implicitly or expressly that any content is safe in any manner for download.
14c. You understand and agree that neither Easy Internet Services Ltd nor any participant in the service provides professional advice of any kind and that any advice or any other information obtained via the website may be used solely at your own risk, and that Easy Internet Services will not be held liable in any way.
15. Information About Us and Contact Details
15a. Easy Internet Services Ltd trading as Fabsite is a company registered in England and Wales under number 4110571, whose registered office is at LCB Depot, 31 Rutland Street, Leicester LE1 1RE.2.2 You may contact us by telephoning our customer service team at 0333 332 6396 or by e-mailing us at info@fabsite.com.